No technology is perfect, and Polymail believes that working with skilled security researchers across the globe is crucial in identifying weaknesses in any technology. If you believe you’ve found a security issue in our product or service, we encourage you to notify us. We welcome working with you to resolve the issue promptly.
Let us know as soon as possible upon discovery of a potential security issue, and we’ll make every effort to quickly resolve the issue.
Provide us a reasonable amount of time to resolve the issue before any disclosure to the public or a third party.
Make a good faith effort to avoid privacy violations, destruction of data, and interruption or degradation of our service. Only interact with accounts you own or with the explicit permission of the account holder.
Try not to create multiple accounts, unless absolutely necessary, and limit up to five accounts total if multiple accounts are needed. For additional accounts, please contact us for permission first.
While researching, we’d like to ask you to refrain from:
Denial of service
Social engineering (including phishing) of Polymail, Inc. staff or contractors
Any physical attempts against Polymail, Inc. property or data centers
Presence or absence of DMARC records
XSS on any domain other than app.polymail.io
Any activities conducted in a manner consistent with this policy will be considered authorized conduct and we will not initiate legal action against you. If legal action is initiated by a third party against you in connection with activities conducted under this policy, we will take steps to make it known that your actions were conducted in compliance with this policy.
Thank you for helping keep Polymail and our users safe!