Answers & Support from Polymail

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Does the recipient of my email have to use Polymail for Tracking to work?

General Questions

Does the recipient of my email have to use Polymail for Tracking to work?

Sending emails with Tracking ⚡️

Last updated on 24 Oct, 2025

No, they don’t! Email tracking works no matter what email client your recipient uses. You’ll still get notified when your email is opened, regardless of how they read it. Plus, we’re always working to improve tracking and expand its compatibility with other email platforms.

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