If Polymail needs a refresh or something doesn't look quite right or something isn't up to date, forcing a re-sync can help. Here's how to do that:

In our iOS app:

1. Click on the three horizontal lines in the top left corner of the app

2. Click on the gear icon at the bottom 

3. Then click on "re-sync" towards the bottom of the new screen that appears. 

Polymail Web and our Desktop app:

1. Click the small arrow in the lower left corner of the app. 

2. Click on Settings in the menu that appears. 

3. "Re-Sync" will be an option at the bottom of the left side bar:

If you're still having trouble after clearing cache, please send an email to us at team@polymail.io. We're here to help! 💌