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Preventing people from tracking you

My Polymail Preferences

Preventing people from tracking you

How to enable track blocking in Polymail so others can't track your email activity

Last updated on 24 Oct, 2025

Polymail now detects and blocks email tracking on your incoming messages to prevent senders from knowing when you've opened their emails! You'll see this in action as a green check mark in incoming messages:

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If you would like to enable this feature, you can do so this way in our Web and Desktop apps:

  • Click on the small carrot in the lower left corner of the app, and then click on Settings in the menu that appears

  • Click on the Preferences tab on the left side of the page

  • Block tracking will be the third option from the top:

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