Email threads can get busy fast especially when you're copied into group conversations that don’t need your constant attention. That’s where Muting Conversations in Polymail comes in.

When you mute a conversation, you’ll no longer receive notifications for new replies on that thread. You’ll still have access to the messages, they just won’t interrupt your workflow.

Mute Conversations on Web and Desktop

There are two ways to mute a conversation in Polymail Web or Desktop:

Option 1: Use the Command Center

• Open the Command Center (Mac: ⌘ + J, Windows: Ctrl + J)

• Type Mute Conversation

• Press Enter

Option 2: Use the Bell Icon

While viewing the conversation, click the bell icon to mute or unmute the thread

Mute Conversations on iOS and iPadOS

• Open the conversation you’d like to mute

• Tap the three-dot icon in the upper-right corner of the screen

• Select Mute Conversation from the menu

Once muted, the thread will stay quiet until you choose to unmute it. It’s a simple way to cut down on distractions while staying in control of your inbox.